PRIVACY POLICY & COOKIES

Last updated: 15/11/2018

 

PROFARM FARMAKAPOTHHKH S.A. (hereinafter referred to as PROFARM) respects your concerns about the protection of your privacy and personal data.

This data protection policy describes how PROFARM uses the information gathered and what information is collected about you when you use any form of communication with PROFARM within your existing or future relationship with PROFARM.

The PROFARM web site uses cookies that allow knowledge of the source and use of browser information collected by cookies.

This PROFARM data protection policy applies to all the web sites, applications and services offered by PROFARM and its affiliates or companies that it purchases (separately and collectively referred to as PROFARM in this policy) and is added to the "General Terms & Conditions of Use” of PROFARM.

Therefore, this data protection policy and cookies are important to you, who want to have a positive experience of working with PROFARM and show confidence in PROFARM, but also for us, who want to answer your questions accurately and thoroughly and take into account your wishes under the law.

Policy change

PROFARM may modify this data protection policy and cookies from time to time in order to improve it. In any case, you will be updated by changing the date at the top of this document, and in some cases will issue additional alerts (for example, by adding a statement to the PROFARM web site homepage or by sending an email). We encourage you to read the data protection and cookies policy when interacting with PROFARM to get information on PROFARM's privacy practices and methods you can use to control the use of your personal information and protect your rights.

 

DEFINITIONS

The following definitions that may be used in this document are contained in Article 4 of the GDPR:

üPersonalData: meansanyinformationrelatingtoanidentifiedoridentifiablenaturalperson(‘datasubject’); an identifiablenaturalpersonisonewhocanbeidentified,directlyor indirectly,inparticularbyreferencetoan identifiersuchasaname,anidentificationnumber,locationdata,anonlineidentifierortooneormorefactors specifictothephysical,physiological,genetic,mental, economic,culturalorsocialidentityofthatnaturalperson;

ü  Sensitive personal data: Personal data which, by their very nature, are particularly sensitive to fundamental rights and freedoms, deserve special protection, as the context of their processing can pose significant risks to fundamental rights and freedoms. These personal data include personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or members of trade unions, genetic data, biometric data for the sole purpose of identifying a natural person, health data or gender data a natural person of life or sexual orientation.

üController:meansthenaturalorlegalperson,publicauthority,agencyorotherbodywhich,aloneorjointlywith others,determinesthepurposesandmeansoftheprocessingofpersonaldata;wherethepurposesandmeansof suchprocessingaredeterminedbyUnionor MemberStatelaw,the controlleror the specificcriteriafor its nominationmaybeprovided forby UnionorMemberStatelaw;

ü  Processor:meansanaturalorlegalperson,publicauthority,agencyorotherbodywhichprocessespersonaldata onbehalfofthecontroller;

ü  Processing:meansanyoperationorsetofoperationswhichisperformedonpersonaldataoronsetsofpersonal data, whetheror not by automated means, such as collection,recording, organization,structuring, storage, adaptationoralteration,retrieval,consultation,use,disclosurebytransmission,disseminationorotherwisemaking available,alignment orcombination,restriction,erasureordestruction;

ü  Anonymity: The irreversible verification of personal data in such a way that the individual can not be identified using reasonable time, cost and technology either by the Editor or by any other person to identify the individual. Personal data processing authorities do not apply to anonymous data, as they are no longer personal data.

ü  Pseudonymisation:meanstheprocessingofpersonaldatainsuchamannerthatthepersonal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person

ü  Cross-borderprocessing:meanseither: (a)processingofpersonaldatawhichtakesplaceinthecontextoftheactivitiesofestablishmentsinmorethan oneMemberStateofacontrollerorprocessorintheUnionwherethecontrollerorprocessorisestablishedin morethanoneMemberState;or (b)processingofpersonaldatawhichtakesplaceinthecontextoftheactivitiesofasingleestablishmentofa controlleror processorintheUnionbutwhichsubstantiallyaffectsor islikelytosubstantiallyaffectdata subjectsinmorethanoneMemberState.

ü  Supervisory Authority: an independent public authority set up by a Member State in accordance with Article 51 of the GDPR. Each National Supervisory Authority maintains on its territory and monitors any local data processing that affects the data subjects or which is carried out by an Controller or Processor of the EU or a third country when their processing purposes target the subject data residing on the territory of the National Supervisory Authority. The tasks and responsibilities of the National Supervisory Authority include conducting investigations and implementing administrative measures and fines, raising public awareness of risks, rules, security and rights regarding the processing of personal data, as well as access in all facilities of the Controller and Processor, including any data processing equipment and tools.

ü  Mainestablishment:means: (a)asregardsacontrollerwithestablishmentsinmorethanoneMemberState,theplaceofitscentraladministrationintheUnion,unlessthedecisionsonthepurposesandmeansoftheprocessingofpersonaldataare takeninanotherestablishmentofthecontrollerintheUnionandthelatterestablishmenthasthepowerto havesuchdecisionsimplemented,inwhichcasetheestablishmenthavingtakensuchdecisions istobe consideredtobethemainestablishment. (b)asregardsaprocessorwithestablishmentsinmorethanoneMemberState,theplaceofitscentraladministrationintheUnion,or,iftheprocessorhasnocentraladministrationintheUnion,theestablishmentofthe processorintheUnionwherethemainprocessingactivitiesinthecontextoftheactivitiesofanestablishment of the processor takeplaceto the extentthat the processor issubjectto specificobligationsunder this Regulation.

 

BASIC PRINCIPLES FOR THE PROCESSING OF PERSONAL DATA

The following are the basic principles for the processing of personal data as they arise from the GDPR in relation to the responsibilities of organizations that handle personal data. Article 5 paragraph 2 of the GDPR states that thecontrollershallberesponsiblefor the observance of the principles,andbeabletodemonstratecompliancewith them”.

Legality, Justice and Transparency

Personal data must be subject to lawful, fair and transparent treatment in relation to the data subject.

Limitation of purpose

Personal data must be collected for specific, explicit and legitimate purposes and not be further processed in a way that is incompatible with those purposes.

Minimization of data

Personal data must be adequate, relevant and limited to what is necessary in relation to the purposes for which is processed. The Controller or the Processor must apply anonymization or pseudonymization to personal data, if possible, to reduce the risks to data subjects.

Accuracy

Personal data must be accurate and, where necessary, updated. Appropriate measures must be taken to ensure that personal data which are inaccurate, regarding the purposes for which they are processed, are deleted or corrected in a timely manner.

Restriction of retention time

Personal data must be kept for a period not exceeding the time necessary for the purposes for which they are processed.

Integrity and confidentiality

Taking into account the state of the art and other available security measures, the cost of implementation and the likelihood and seriousness of the risks of personal data breaches, the Controller shall use appropriate technical or organizational measures to process personal data in a manner that ensures the security personal data, including protection against accidental or unlawful destruction, loss, transfer, unauthorized access or disclosure.

Responsibility

The Controller bears the burden of responsibility and proof of compliance with the principles outlined above.

The main points of data protection policy and cookies

• PROFARM collects information and data about you, when you visit its website, interact with it, or proceed to purchases of pharmaceutical or parapharmaceutical products marketed by PROFARM.

• Following the information and data you usually provide at the ordering stage or at the beginning of your contractual relationship with PROFARM, a personalized account is created in the PROFARM system, which records all your necessary data in order to serve your legal contract with PROFARM.

• The information and data you provide to PROFARM let you know better and can use your choices to offer you personalized offers for products marketed by PROFARM and its partners.

• Using cookies allows PROFARM to improve its website's specifications and display advertisements on its website.

• The information and data you provide to PROFARM is maintained by PROFARM and may be passed on to PROFARM's addressees or assistants as part of the management of the specialized ERP system it uses when PROFARM is required to provide you with the product you have requested. Some of this information (not including your purchase history and PROFARM's ERP profile) may, depending on the sharing options, be passed on to PROFARM business partners to better serve your orders faster.

  • PROFARM does not proceed with data transfers outside the European Union.

If you have any questions or complaints about this data protection policy and cookies, you can contact PROFARM:

  1. In Writing to: PROFARM FARMAKAPOTHHKH S.A., 51-53 Agamemnonos street, Kallithea 17675, Athens, Greece. Attention to DPO.
  2. By phone from Monday to Friday from 09:00 am until 15:00 at 2160007200. (For quality control purposes, your call will be recorded).
  3. Via by email: This email address is being protected from spambots. You need JavaScript enabled to view it.

PROFARM collects and processes your data as a Controller. Additionally, PROFARM sets out the strategic guidelines for profiling and direct marketing. Therefore, PROFARM is the recipient of information about the clients and expectations of all legal entities in which PROFARM is a shareholder or strategic investor, as well as the information of the users of the PROFARM website.

 

WHAT IS THE DATA COLLECTED BY PROFARM?

PROFARM collects various types of personal data:

PROFARM gathers information you provide directly when you use the website or the PROFARM contact information in order to:

  • Create a business relationship with PROFARM, on-line or by telephone
  • Sign up to receive emails or newsletters
  • Participate in a draw, contest, bid, or research
  • Contact us using a social media tool
  • Contact us in the context of customer service
  • Contact us in any other way

The disclosure of your data to PROFARM is voluntary. However, if you do not provide PROFARM with all the necessary or required data, you may not be able to obtain certain products from those marketed by PROFARM.

The categories of information collected by PROFARM include:

  1. Identity and communication details (such as name and surname, professional and postal address, contact details) required for your recognition in the context of your contractual relationship with PROFARM,
  2. Transaction items required to process your order (selected items, delivery and billing address, Tax Identification Number, telephone and e-mail address, payment method, including payment card and expiration date, as well as name of the payment card holder.)
  3. Information about your preferences (such as your product preferences)
  4. Historical data about your orders (such as your product and quantity preferences)
  5. The historical communications data with us (the history of your business relationship with PROFARM when contacting customer service or when ordering)

 

WHAT INFORMATION IS AUTOMATICALLY PROCESSED BY PROFARM?

PROFARM automatically processes certain information about you when you access or use the PROFARM website. In particular, PROFARM can process the following data:

  1. Login Data: Information about the device you use to browse and use the PROFARM website (such as the operating system, browser type, whether or not you are using a proxy server, the recommended IP address for the tracking your computer, visit duration, pages you visited, and the link that brought you to our website).
  2. Information about your browsing (whether you are logged in or not): Cookies and other technology may be used to collect information about you when you interact with the PROFARM website or with emails sent to you by PROFARM. This information allows PROFARM to find your preference for specific products. This information is collected both when you are connected and when you are not and can cross each other regardless of the device you are using.
  3. Location data: When you connect to the PROFARM website via a mobile device and have activated the option on your device, information about your location is collected.
  4. Recording of calls for customer service. In addition, if you contact one of the PROFARM employees, your conversations may be recorded to improve the quality of your product order service. For this recording, you are informed via an automated audio message, before your conversation with the PROFARM employee. If you do not wish to be your telephone communication recorded, there are other ways to contact PROFARM.

 

WHAT INFORMATION IS SUBJECT TO PROCESSING BY PROFARM ASSOCIATES?

PROFARM may also receive information about you via other affiliates and link it to data it receives directly from you, such as:

  • Information from local postal databases to confirm and update shipping addresses,
  • Data shared through affiliates: this is information that has been communicated by PROFARM partners you have contacted with, and you have allowed your personal data to be shared with third parties including PROFARM for direct marketing or advertising purposes.
  • Data shared by social networks: This is information that has been communicated to PROFARM through the social networks of PROFARM you used.
  • Minimization of data: PROFARM collects as little personal data as possible. If personal data are collected by third parties, PROFARM ensures that your personal data are legally collected.
  • Use, retention and disposal: The purposes, methods, storage limits and the retention period of personal data are analogous to the information contained in the PROFARM statement. PROFARM maintains the accuracy, integrity, confidentiality and relevance of personal data based on the purpose of the processing. PROFARM uses adequate security mechanisms to protect personal data in order to prevent theft, abuse and prevention of personal data breaches. PROFARM is responsible for complying with the requirements outlined in this section.
  • Disclosure to third parties: Whenever PROFARM uses a third party as Processor to process personal data on its behalf, PROFARM and the Head of IT department ensure that this Processor provides appropriate security measures to address relevant risks, to safeguard personal data. For this purpose, a specific questionnaire such as the Compliance Questionnaire of the Processor is used. PROFARM requires from the third-party Processor to provide the same level of protection of personal data as PROFARM provides. Processor processes personal data only for the fulfillment of the purposes of his contractual obligations against PROFARM on the basis of instructions and directions from PROFARM and not for other purposes. When PROFARM processes personal data with the Processor, PROFARM explicitly determines the respective responsibilities of the Performing Process in a relevant contract or any other legally binding document between PROFARM and the third-party Processor.
  • PROFARM does not make cross-border transfers of personal data either inside or outside the EU. The law provides that if such a cross-border transfer of personal data occurs, sufficient personal data must be used before the transfer of personal data from the European Economic Area (EEA) including the signing of a data transfer agreement as required by the EU and, if required, should be authorized by the relevant Supervisory Authority (Hellenic Data Protection Authority -HDPA). The legal or natural person to whom personal data are transferred must comply with the principles of the processing of personal data set out in the cross-border data transfer procedure.
  • Access Rights of Subordinate Data: PROFARM provides you with a mechanism that allows you to access your personal data and allows you to update, correct, delete or transmit your personal data.
  • Data portability: The data subject is entitled to receive, upon request, a copy of the data he/her has given to PROFARM. The Data Protection Officer (DPO) ensures that PROFARM ensures that this application is processed within one month, it will not be excessive (e.g. bad repeat) and will not affect the rights to other people's personal data.
  • Right to oblivion: Upon request, the data subject has the right to request PROFARM to delete its own personal data. PROFARM takes all necessary measures (including technical measures) and informs the persons using or processing this data to comply with the request of the data subject.

 

GUIDELINES FOR GOOD PROCESSING

  • Disclosure to data subjects: When collecting or before collecting personal data for any processing activities, including but not limited to selling products, services or marketing activities, PROFARM is responsible for providing appropriate, complete and clear information to the data subjects on the processing methods, the rights of the data subjects, the data retention period, the potential international or other data databases, data transfers to third parties and PROFARM security measures to protect personal data. Since PROFARM has multiple data processing activities, it is required to configure different disclosures that are proportional to the processing activity and the categories of personal data collected, (e.g. a notification may be written for mail and another for purposes of transfer). When personal data are transferred to third parties, PROFARM notifies the data subject to the data before forwarding to a third party - and ensures that he has the prior consent of the data subjects for their transfer and that the persons to whom the data are transferred have committed themselves of using appropriate technical or organizational measures to process personal data in a way that ensures the security of personal data, protection against accidental or unlawful destruction, loss, transfer, unauthorized access or disclosure.
  • Consent: Whenever the processing of personal data is based on the consent of the data subject or for other legitimate reasons, PROFARM is obliged to maintain the written consent of the subject.
  • Correction, modification or destruction of documents with personal data: When requesting to correct, modify or destroy records containing personal data, PROFARM ensures that these requests are processed within a reasonable time frame. PROFARM records these requests and keeps a record of them.
  • Limitation of the purpose of processing: Personal data are processed only for the purpose for which they were collected. In the event that PROFARM wants to process the collected personal data for another purpose, then, prior to processing for another purpose, it seeks the consent of the data subjects by informing them in a clear and concise manner about the other purpose. Any such request includes the original purpose for which the personal data were collected, as well as the new or additional purpose or purposes for which PROFARM requests the consent of the subjects. PROFARM informs you of the reason for changing the purpose (s) of processing your personal data. PROFARM ensures that data collection and processing methods are legal and consistent with good practices.

 

WHICH IS THE LEGAL BASIS AND THE USE OF INFORMATION AND DATA PROCESSED BY PROFARM?

PROFARM processes personal data only when there is a legal basis for doing so.

The personal data processes described below are only because it is:

1.Necessary for PROFARM to provide you with the products in the execution of your orders.

PROFARM uses your data in the context of performing contractual obligations from the sale of pharmaceutical or parapharmaceutical products. In particular, PROFARM uses your data to:

  • Provide the products, you requested in any transaction mode provided, handling transactions and charges, ensuring shipment, including managing payment events.
  • Manage your personalized account in the PROFARM ERP system
  • Manage your product reviews by PROFARM

2.Necessary for our legitimate interest

In this case, PROFARM will take into account the potential impact that this collection and processing of data may have on you.

PROFARM manages its relationship with you by updating a database in the ERP system that includes existing and potential customers. Generally, you can browse the PROFARM website without sharing data that you can identify. However, browsing information is automatically collected as explained above. PROFARM associates and combines data about you that have been collected on-line and offline with your account data in the PROFARM ERP system, if you already have one, or if you already have a past communication with PROFARM.

PROFARM also uses information gathered for studies and statistics after having previously made or received anonymized or at least processed data to prevent them from being associated with recognized persons.

Besides these cases, your data are also collected based on your prior written consent, for example, when completing a PROFARM customer satisfaction measurement questionnaire or a contact form when sending PROFARM an order when you subscribe to an informational bulletin (newsletter), or when you post a comment, or when such consent is required by law (for example, for PROFARM to send you partner offers via e-mail or text or using cookies for targeted advertising).

PROFARM uses your data to contact you to manage your subscriptions in its newsletters and to answer your questions or manage your orders (customer service). In the case of telephone calls, PROFARM records the conversations to handle the orders, as well as proof of the content of the order.

PROFARM processes your personal data to pursue its legitimate interest in dynamically managing your relationship with you under the contractual relationship of selling pharmaceutical and parapharmaceuticals to you in order to promote its corporate image and promote its products you market, including rotation of your data usage in the context of ongoing consumer and market studies of pharmaceutical and parapharmaceutical products. PROFARM also uses your data to make bids of the products it sells as far as possible by the producers of these products.

3.Necessary to comply with the legal obligations of PROFARM.

Some of your data may also be made available within the framework of compliance of PROFARM to legal obligations regarding an Authority requesting it and is required to provide it in a specially prescribed manner in the law.

 

HOW LONG ARE YOUR DATA RETAINED?

Your data are maintained throughout PROFARM business relationship with you, under a contract of sale, work or a project contract.

In general, your personal data are retained throughout your relationship with PROFARM and for six years after the end of the year in which the relationship ended in the PROFARM retrospective tax audit, so they are archived. PROFARM retains your personal data after resolving your contractual relationship with you to meet its legal obligations to the Authorities and as evidence of the business relationship with you. PROFARM can also convert your data into anonymous data for study and statistics purposes.

In some cases, on the basis of legal obligations, PROFARM may maintain some personal data about you even if you delete your account or if there is a problem with this account, for example, if there is a negative balance or a pending financial claim or dispute whether legal or otherwise. In such a case, the data required to resolve the problem or dispute shall be maintained during the dispute within the limits of the rules on limitation. Other data may be retained for studies and statistics once they have been processed to prevent their association with recognized data subjects.

 

WITH WHOM DOES PROFARM SHARE YOUR DATA?

PROFARM shares your data whenever it is necessary to manage either its website or to provide PROFARM with your order for product purchase. As part of your order process, certain data are reported to competent employees of PROFARM, or its affiliates, in the context of an engagement or an assurance engagement that provides related services required to execute the order for the purpose of purchasing a product. Also, financial data or personal data related to financial information about your trading relationship with PROFARM are disclosed to banking institutions to fulfill the financial transactions related to the sale of PROFARM products. PROFARM is aware, upon your consent, of your financial behavior and credit, mortgage and loan information and bank fraud prevention information provided via TEIRESIAS S.A.

With your consent, some of your data (contact details, profiles, etc.) are communicated to PROFARM partners to send you personalized product offers.

Under applicable law, PROFARM may disclose your data to third parties, in the performance of an order or in the management of outstanding debts that are responsible for the judicial pursuit of the settlement of your financial debts or for collecting information concerning you and related to the pursuit of your financial claims, the fight against fraud or financial crimes against PROFARM.

Also, data that you have provided to PROFARM via social media networking are likely to be disclosed to third parties as part of the PROFARM social media networking account. When using a PROFARM social media networking account, the data you enter on it about your identity or others are disclosed to third parties at the discretion of your social network administrator. The use of a social networking account is governed by the terms and conditions of use of this social network, which PROFARM invites you to read before using the social media.

 

HOW IS THE SECURITY OF YOUR PERSONAL DATA GUARANTEED?

Your personal data are protected by technical and organizational methods used by PROFARM complying with Greek and European legal and regulatory requirements that ensure their integrity, security, availability and confidentiality. In particular, PROFARM uses technology protection measures to protect the integrity, security, availability, and confidentiality of your data, especially those entering it in its IT system. In addition, PROFARM requires software providers using it to operate in writing to apply technical specifications appropriate to the requirements of the GDPR (Regulation 2016/679 / EU) to software products that supply to PROFARM, which can ensure the protection of the rights of the individuals about their personal data.

 

YOUR RIGHTS TO YOUR DATA UNDER GDPR FRAME:

You have the following rights as a subject of Personal Data under the specific provisions of the GDPR:

  1. Right to update and access your data.
  2. Right to correct your data.
  3. Right to restrict the processing of your data.
  4. Right to oppose processing of your data.
  5. Right to oblivion-right to delete your data.
  6. Right to portability of your data.

 

HOW CAN YOU ACCESS YOUR DATA?

You have the right to access your personal data processed by PROFARM. To exercise the right of access, please contact PROFARM in the contact details listed above. PROFARM will respond to your request after verifying your identity. You may need to be asked to provide additional information to be your request answered. PROFARM will respond in writing to your request for access to your personal data within a specified time period that will be notified in writing to your confirmation that your request has been received.

 

HOW CAN YOU CORRECT YOUR DATA?

You have the right to request the correction of your personal data processed by PROFARM. In order to exercise the right of rectification, you must contact PROFARM in the contact details listed above and request the correction of inaccurate data as well as the completion of incomplete data concerning you. PROFARM will respond to your request after verifying your identity. You may need to be asked to provide additional information to answer your request. PROFARM will respond to your request for the right to have your personal data corrected the soonest possible.

 

HOW CAN YOU LIMIT THE PROCESSING OF YOUR DATA?

You have the right to request that you limit the processing of your personal data processed by PROFARM under certain conditions that you will explicitly state. In order to exercise the right to limit the processing of your data, you must contact PROFARM in the contact details listed above and request the limitation of your data processing for specific, expressly stated reasons. PROFARM will respond to your request after verifying your identity. You may need to be asked to provide additional information to answer your request. PROFARM will respond to your request for the right to restrict the processing of your personal data the soonest possible.

 

HOW CAN YOU OPPOSE PROCESSING YOUR DATA?

You have the right to oppose the processing of your personal data collected and processed by PROFARM under specific conditions that you will explicitly mention, especially when it comes to profiling or direct marketing of products. For the exercise of the right of objection, to the processing of your data, you must contact PROFARM in the contact details mentioned above in this Privacy Policy & Cookies and to oppose the processing of your data for specific, explicit reasons. PROFARM will respond to your request after verifying your identity. You may need to be asked to provide additional information to answer your request. PROFARM will respond to your request for the right to oppose processing of your personal data the soonest possible.

 

HOW CAN YOU REQUEST THE DELETION OF YOUR DATA?

You have the right to request that you no longer wish to be your data processed and maintained by PROFARM and that you wish to delete them, provided that your data is not respected for any particular legitimate and stated purpose. To exercise the right to delete your data, you must contact PROFARM in the contact details listed above and request that you no longer wish PROFARM to process and maintain your data and that you wish these data to be deleted. PROFARM will respond to your request after verifying your identity. You may need to be asked to provide additional information to answer your request. PROFARM will respond to your request for the right to the privacy of your personal data the soonest possible.

 

HOW CAN YOU REQUEST THE PORTABILITY OF YOUR DATA?

You have the right to declare that you now wish to transfer your data in machine-readable form from PROFARM to another Controller under certain conditions. To exercise the right to portability of your data, you need to contact PROFARM in the contact details listed above and request that you now want the portability of your data processed by PROFARM to the new Processor that you will indicate. PROFARM will respond to your request after verifying your identity. You may need to be asked to provide additional information to answer your request. PROFARM will respond to your request for the right to the portability of your personal data the soonest possible.

If you find that your rights described above are not being respected or that your data is not protected, you have the right to submit any complaint regarding the processing of your data to the Hellenic Data Protection Authority (HDPA) or if you are staying in the European Union the relative Authority of your place of residence.

 

NOTIFICATION REGARDING PROFARM COOKIES

When you sign in to the PROFARM website and after your consent, various cookies may be installed on your computing device to identify your browser as long as the cookie is in place.

What is a cookie?

Cookie or cookies are a general term for a text file that is stored in a special space on the device's hard disk (for example, a computer, tablet, smartphone, etc.) from a media user (Internet, applications, etc.) content or online advertising. This file allows the publisher to recognize the device on which it is stored, monitor the activity of the media user, and retrieve information such as user preferences or information that the user has previously entered into forms in the medium for as long as the cookie is valid or stored. Some cookies are required to use the media, others optimize and customize the content displayed, and others show advertisements.

Cookies do not directly track a user but recognize the user's browser or device. Information about content displayed on a medium is directly linked to an ID in the cookie. When the user browses the medium, this ID is associated with pageviews and more generally with browsing and media interactions (for example, the number of clicks), so it is possible to monitor the entire user's browser.

The use of cookies allows you to associate your browsing data with the user profile, regardless of the device being used, thanks to the cookie exchange technology applied by the partners that publish these cookies, especially communications companies or digital advertising companies, so that they can the user's browse is detected by any device or medium and if used.

 

What Cookies can be used on the PROFARM website?

When you sign in to the PROFARM website, four types of cookies may be installed on your device:

Technical cookies in order to browse the website safely and access the various products displayed by the website.
Traffic measurement cookies that allow receiving of visitor statistics, compare them to other websites, and make decisions about specific actions (such as sending an email).
Promotional cookies that allow advertisement promotion on PROFARM website customized to your profile by combining data from your regular tours, data from PROFARM and its customer databases
Shared cookies that allow you to share the content of the PROFARM website with other people or share your opinions about the content of the PROFARM site with others.

 

 

 

 

 

 

How are you notified regarding cookies?

When you visit the PROFARM website for the first time and PROFARM intends to place cookies, other than technical cookies, you are informed that cookies are used with a banner informing a separate part of the website. By continuing to browse the website when this banner appears, you consent to the use of these cookies. However, you can change the settings for these cookies at any time.

Below you will find more information about cookies and how to manage their settings.

Retention period and consequences of blocking cookies:

Cookies types Retention period Consequences of blocking
Necessary cookies Their lifetime is very short, usually equal to the duration of the website access. You may not have access to the website or its services
Personalised cookies Their lifetime is very short, usually equal to the duration of the website access, a few hours or the maximum one year. Website appearance does not match your device's display preferences, no passwords and information about forms filled in on the site are stored

Cookies for visitors’ analytics,

performance and visitors counting

The lifetime of visitors' cookies does not exceed 13 months It has no effect on the use of the website.
Promotional Cookies The lifetime of promotional cookies does not exceed 13 months

It has no effect on the use of the website.

However, deleting them does not prevent Internet advertising. Only the advertisement that ignores the centers of interest will appear.

Shared Cookies The life time of these cookies is determined by each one of the social media networks but doesn’t exceed 13 months

It has no effect on the use of the website.

However, disabling these cookies will prevent any interaction with your social networks

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Your choices about cookies

By using the PROFARM website, you consent to the use of the cookies listed above. You can choose to disable some or all of these cookies at any time.

 

Last modified on Tuesday, 29 January 2019 15:32


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